Receptionist & Information Clerk
Also called: Front Desk Receptionist, Greeter, Office Assistant, Receptionist
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
What does a Receptionist & Information Clerk do?
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
How to become a Receptionist & Information Clerk
Training: A high school diploma or GED or some college. Ranges from a few days to one year of on-the-job training.
Skills you'll use
Is it a fit for you?
- Social Orientation
- Cooperation
- Dependability
- Attention to Detail
- Empathy
Tools and technology
Questions people ask
How much does a Receptionist & Information Clerk make?
About $38,010 a year at the U.S. median. Most earn between $28,760 and $49,950. Pay depends on the state, the employer and experience.
How long does it take to become a Receptionist & Information Clerk?
Ranges from a few days to one year of on-the-job training.
Do you need a college degree to be a Receptionist & Information Clerk?
No four-year degree is needed. A high school diploma or GED or some college.
Is Receptionist & Information Clerk a good career to get into?
O*NET lists it as a Bright Outlook career: it's expected to grow quickly or have lots of openings in the next few years.
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Build my free kit →National wage figures via O*NET Web Services. This application incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET® is a trademark of USDOL/ETA. Figures are national estimates and vary by state, employer and experience. Career details from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.