Privacy Policy

1. Who We Are

Career Fast Pass ("we," "our," or "us") is an AI-powered career development platform designed to help students and entry-level job seekers build professional career materials. Our platform is operated by Career Fast Pass, located in Maryville, Tennessee.

You can contact us at: support@careerfastpass.com

2. Who Uses Our Platform

Career Fast Pass is designed for high school students, recent graduates, and entry-level job seekers. We take the privacy of young users seriously.

You must be at least 13 years old to create an account, and we ask you to confirm that when you register. If you are between 13 and 18, we encourage you to read this policy with a parent or guardian before you sign up.

Sometimes the person filling in the career kit form is not the person the kit is for — a parent, a school counselor, a caseworker or a friend helping someone get started. The form asks who is filling it in, so the kit can be written in the right voice. Either way, the answers describe the person the kit is for, and they are treated as that person's information.

3. Information We Collect

You can build a career kit without creating an account, so what we collect — and, more to the point, what we keep — depends on whether you are signed in.

If you are not signed in: your answers are sent to our AI provider to build your kit, and the finished kit is sent back to your browser. We do not write your answers or your kit to our database, and there is no account for them to belong to. That is true of every answer, including the optional ones about age range, disability, accommodations and the practical help you could use. Those questions are shown to everyone, signed in or not, because the guidance they unlock — work-permit rules for a 15-year-old, accommodations worth requesting — belongs in the kit you are generating now, not in one you would only get by registering. Signed out, those answers build your kit and are then gone. Once you leave the page we no longer have them, so download or email yourself anything you want to keep before you close the tab.

If you have an account: we save your answers and your finished materials to your account so you can return to them, edit them, and download them later. In that case we hold the following:

• Account information: Your name, email address, and a hashed (encrypted) password
• Career profile information: The job you are aiming for, your skills, work experience, education, availability, goals and interests, along with the contact details that go at the top of a résumé — your name, email address, city and state, and a phone number if you choose to give one
• Practical details about your situation: How you would get to work, how far you can reasonably travel, whether you want remote or in-person work, the highest level of school you have finished, and whether you need a job right now or are planning further ahead. These change which jobs we look for and how quickly the roadmap is paced. All of them are marked optional and all of them can be skipped
• Optional questions about you: A clearly marked section headed “Anything that would help us help you”, collapsed until you open it, asks your age range (a range — we never ask your date of birth), what level of physical work suits you, whether you have a disability, anything that would make work or interviews easier for you in your own words, and a short checklist of practical things you could use help with: getting to interviews, interview clothes, a computer or reliable internet, childcare, unstable housing, help with reading, writing or math, or English not being your first language. We ask so your kit can include accommodations worth requesting, the rights you have at work, and programs built for your situation. Every one can be skipped, “Prefer not to say” is a real answer that costs you nothing, and none of them is needed to generate a kit
• Scholarship matching questions: A separate optional block, shown only once you are signed in, asks about race or ethnicity, household income, whether you are a first-generation college student, and whether you are a veteran or from a military family. It is used only to match you to scholarships and programs you may qualify for. If you are not signed in, those questions are not asked at all. The note below this list explains exactly what we do and do not do with every answer in this section
• Generated content: Your resume, cover letter, career roadmap, interview sessions, and other AI-generated materials
• Usage data: Pages visited, features used, and actions taken within the platform
• Technical data: Your IP address, which every website receives automatically when your browser connects. We use it to limit how often one visitor can submit our forms, to run the bot check described in section 12, and to tie a career-kit download link to the person who asked for it. We do not save your IP address in our database and we do not use it to build a profile of you
• Suggestions: Any feedback or feature requests you voluntarily submit
• Billing information: If you subscribe to a paid plan, our payment processor (Stripe) collects and stores your payment details. We do not store your full card number on our servers — we retain only your subscription tier, status, and billing dates needed to manage your plan

You can change or clear any of those answers at any time from the Edit answers page on a saved kit, and deleting your account deletes them along with everything else.

Career Fast Pass offers a free tier as well as paid subscription plans (Starter, Plus, and Pro). You can use the free tier without providing any payment information.

4. How We Use Your Information

We use the information you provide solely to:

• Generate your personalized career kit, resume, cover letter, and roadmap
• Point you to scholarships, programs, accommodations worth requesting and the rights you have at work, using only the optional questions you chose to answer
• Save your materials so you can access them from your dashboard
• Publish a public portfolio page for you — but only if you switch it on yourself
• Power the career roadmap, interview simulator, and other platform features
• Allow your school counselor to view your progress (only if you registered through a school portal)
• Send your career kit to your email address when you request it
• Verify your email address and send account-related messages (such as verification, password reset, and subscription notices)
• Process and manage your subscription if you upgrade to a paid plan
• Improve the platform based on how it is used

Your portfolio page is switched off when your account is created. If you turn it on from your dashboard, anyone with the link can see your name, the job you are aiming for, your summary, and your next steps. It does not show your email address, your phone number, your city, your school, or any of your optional answers. You can switch it back off at any time.

5. AI Processing

Career Fast Pass uses AI technology to generate your career materials. When you generate a kit, relevant portions of your profile information are sent to an AI content generation API to produce your resume, cover letter, and other content. This processing is governed by our AI provider's Privacy Policy.

We do not use your personal data to train AI models.

6. Salary & Career Data

To show real wage figures for careers, Career Fast Pass retrieves salary and job-outlook data from O*NET Web Services, operated by the U.S. Department of Labor. When we look up wage data, we send only a job title or occupation keyword — never your personal information — to that service. This application incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET® is a trademark of USDOL/ETA.

7. School Portal & Counselor Access

If you registered through a school's Career Fast Pass portal:

• Your school counselor can view your generated kits, career roadmap, resume scores, and interview sessions
• Your counselor may add private notes to your profile to help guide you
• Your counselor cannot edit your account, change your password, or see your password
• Only counselors at your specific school can see your data — other schools cannot access it
• Student data is scoped strictly to the school you registered with
• Your counselor does not see any of the optional personal questions. Your age range, your disability, the accommodations you described, the practical-support checklist, race or ethnicity, household income, first-generation status and veteran or military family status are not displayed anywhere in the school portal, and none of them is included in the student roster a school can export. What your counselor can see is the kit itself, and a kit written with those answers in mind may mention an accommodation or a resource that reflects them — so if there is something you would rather your counselor not read, leave it out of the form

8. Data Storage & Security

• Your data is stored in a secure database hosted on Render.com
• Passwords are never stored in plain text — they are encrypted using industry-standard hashing
• All data is transmitted over HTTPS (encrypted connections)
• We take reasonable technical measures to protect your information from unauthorized access

No system is 100% secure. While we take your privacy seriously, we cannot guarantee absolute security of data transmitted over the internet.

9. Data Retention

We retain your account and career materials for as long as your account is active.

When you delete your account from your Account page, your generated content — résumés, cover letters, interview practice sessions, career roadmaps, saved job applications and any review you submitted — is deleted immediately and permanently. This cannot be undone, so download anything you want to keep before you delete.

We keep a minimal, anonymized account record after deletion (no name, no email, no password) so that payment and refund history required for tax and accounting purposes stays intact. That record cannot be logged into and is not used to contact you.

Payment records are also held by our payment processor, Stripe, under their own retention schedule — see section 12, Third-Party Services.

Product-analytics events and error reports (also section 12) sit with those services under their own retention schedules rather than inside your account record, so deleting your account does not automatically erase them. Email us if you want those removed as well and we will put in the request.

10. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Request a copy of the profile information and career materials we hold for you, in a readable format
• Withdraw consent at any time by discontinuing use of the platform

To exercise any of these rights, contact us at support@careerfastpass.com.

11. Children's Privacy (COPPA)

Career Fast Pass is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

If your school has deployed Career Fast Pass and students under 13 may use it, please contact us so we can work with your institution to ensure appropriate consent and data handling procedures are in place.

12. Third-Party Services

Career Fast Pass uses the following third-party services. Each one receives only what it needs to do its job, none of them receive your password, and none of them are advertising networks:

• AI Content Generation API (Anthropic) — generates your career materials (Privacy Policy)
• Stripe — securely processes subscription payments; Stripe collects and stores your payment details under its own Privacy Policy
• O*NET Web Services (U.S. Department of Labor) — provides salary and job-outlook data by occupation; we send only job titles, never your personal information
• Render.com — platform hosting and database (Privacy Policy)
• Cloudflare Turnstile — the bot check on our sign-up and career-kit forms. Your IP address and a one-time token go to Cloudflare so it can tell a person from an automated script; nothing else about you is included (Privacy Policy)
• Google (Gmail) — currently delivers our account emails (verification, password reset, subscription notices) and any career kit you ask us to send you, which means your email address and the contents of those messages pass through Google's mail infrastructure (Privacy Policy)
• Google Sign-In — if you choose to create or open your account with Google instead of a password, Google gives us your name, email address, and a Google account identifier. We never receive your Google password and we get no other access to your Google account (Privacy Policy)
• Sentry — error monitoring. When something breaks, a report of the technical failure is sent, which can include your numeric account ID, the ID of the item you were working on, and the job title you had entered. It does not include your name, email address, password, or anything else from your career materials (Privacy Policy)
• PostHog — product analytics. Records which features get used and when, keyed to your numeric account ID, so we can see what is working. The job title you entered is recorded along with the event when you generate a kit. It does not receive your name, email address, or anything else from your career materials (Privacy Policy)

We do not use advertising networks, tracking pixels, or sell data to any third parties.

13. Cookies & Browser Storage

Career Fast Pass keeps a small amount of information in your own browser. All of it is there either to make the site work or to remember a preference you set. None of it is used for advertising, and none of it follows you to other websites.

• Sign-in cookie — set when you sign in, so the site keeps recognizing you as you move from page to page. It is cleared when you sign out or close your browser, and it cannot be read by scripts running in the page.
• cfp_cookie_consent (local storage) — remembers that you have dismissed the cookie notice, so you are not shown it again on every visit.
• clk_language (local storage) — remembers the language you picked.
• admin_light_mode (local storage) — remembers whether a counselor chose light or dark mode in the school portal.
• cfp_form_draft (local storage) — keeps a running draft of the career kit form as you fill it in, so a closed tab or a dropped connection does not cost you the whole thing. It can include your name, email address, phone number, and every optional answer you have given — among them your age range, your disability, the accommodations you typed in your own words, and the practical-support checklist. It stays on your device, it is deleted as soon as a kit is generated, and it expires on its own after a week.
• cfp_prefill_data (session storage) — briefly holds the answers from the career kit form, so they are not lost if you are asked to sign in or register partway through, and so the Edit answers page can hand your saved answers back to the form. It carries the same range of answers as the draft above, the optional ones included. It is erased as soon as those answers are put back into the form, and in any case when you close the tab.

Local storage and session storage live in your browser on your own device, and their contents are not sent to us. You can clear all of it at any time in your browser settings; doing so will sign you out and reset those preferences.

The outside services listed in section 12 may set cookies of their own when you use the features that rely on them. We do not set advertising cookies and we do not use tracking pixels.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Career Fast Pass after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@careerfastpass.com
• Business: Career Fast Pass
• Location: Maryville, Tennessee